• Thank you for being our valued customer!

  • We want you to have the best experience with the least amount of inconvenience. To accomplish this goal, we need your help in doing a little preparation for your cleaning visit.

    Please have a free space in your driveway, closest to the door if possible for our van.

  • Do I need to turn off my underfloor heating?

    If you have underfloor heating, please have it turned off in the area/s we will be cleaning for at least 12 hours before your appointment, as our cleaning solutions / sealers will dry up quicker than the recommended time needed to dwell to have enough contact time with the floor to do it's job.

  • Do I need to move furniture out of the room?

    Moving furniture puts the technician/s at risk of injury and the furniture at risk of damage, our liability insurance does not allow us to handle items. Due to the health & safety and insurance restrictions, we respectfully ask you to move all furniture and breakable items.

    For us to clean underneath furniture they should be removed to an area we will not be cleaning, prior to our arrival, your cooperation helps us do a better job for you.

    Can I move the items "over and back" for you?

    As we use a thorough multi stage process, we unfortunately can not facilitate an "over & back" with furniture or objects, for us to be able to clean underneath your furniture they have to be removed to an area we will not be cleaning, prior to our arrival.

  • Do I need to vacuum before you arrive?

    Vacuuming can be time consuming, we saved you money by not including it in our pricing, this way it let's us get straight into the deep cleaning / restoration process while saving you your hard earned money.

     

    Please vacuum your carpets or tiles thoroughly before we arrive. for upholstery please vacuum underneath the cushions.

    If the area/s do need thoroughly vacuumed upon our arrival there may be a price increase.

  • Optional extras

    Would you like to add any of our specialist services to your order?

  • How to pay?

    Cash

    You can pay via cash on the day.

    We do not accept card payments or cheques at this time. We apologies for any inconvenience this causes.

    Bank Transfer

    Bank transfers can be made 1 week prior to your appointment, this way the funds will have reached us by the day of your appointment,

     

    If you would like to choose this payment method please request our bank details.

     

    Bank transfers can not be made on the day of your appointment.

  • Frequently Asked Questions

  • Terms and Conditions

    By accepting a booking of our services you constitute an acceptance our terms and conditions.
     

    Please click HERE and read our full terms and conditions.

  • We truly appreciate your business and look forward to serving you

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